What To Do If You Receive A Late Fee
If you happen to get charged a late fee on your electricity or natural gas bill, there are some remedies available. Use these tips to avoid paying past due penalties on your energy bills so you can save.
Negotiate A Refund
If you do not make a practice of paying your bills late every month, then most utility companies and energy providers will be willing to negotiate. Afterall, you are their customer and they want to please you! You can negotiate the removal of late penalties from your bill by calling the energy company directly or by utilizing the services of an energy broker or consultant.
Request More Time To Pay
When you know that you are not going to be able to make your payment on time, communication is key! It’s best to contact your utility provider before the bill is due to request more time to pay. Most companies will allow you a grace period where no late penalties are assessed. During and after the COVID-19 pandemic, many utility companies even allowed customers to enact payment plans and waived all late fees from their invoices.
Get Organized With Auto Pay
Sometimes your bills go unpaid because you are simply too disorganized! We get it. Running a business is challenging. And, if you don’t have the right systems in place, it’s simple to let a bill go unpaid. Signing up for automatic payments with your utility company or energy provider is a great way to avoid this problem. Many auto-pay arrangements allow you to put a credit card or bank account on file that is simply charged each month on the bill’s due date. Auto-pay makes the bill fees go away!
Need Help Managing Late Billing Fees?
In conclusion, late penalties on your energy bills are never a good thing. And, you could even run the risk of having your energy supply turned off so your business becomes inoperable. It’s best to have a plan in place for managing bill payments. And, if you have multiple locations, an organized approach is critical to your success in managing your utility accounts. At Diversegy, not only do we help our customers negotiate with energy suppliers and set up billing arrangements, we can help you better manage your utility invoices. Contact us today to speak with an energy professional who can help!